The complete Right Size Solutions Cloud solution provides our clients with a customized Cloud based infrastructure. The Cloud Infrastructure can and usually is interconnected to your local office(s). Combined with our sophositicated infrastructure we provide expert technology support resources who know and understand your business. With Right Size Solutions, you get your own Technology Department and custom Technology Infrastructure. 

The complete Right Size Solutions Cloud solution provides the following :

• Customized Cloud Infrastructure
• Help Desk
• Cloud Infrastructure Management
• Local Server and Desktop Management
• Technology Policies and Procedures Management
• Audit Participation and Support
• Custom Application and Support
• Process Automation
• Job and Network Monitoring and Error Notification
• Disaster Recovery Planning and Testing
• Microsoft Software Licensing
  • Office (Any Version)
  • Server and User Access Licensing
• Application and Data Hosting
  • Your Applications
  • Flat Files
  • Databases (SQL Server, MySQL ...
• Network Management and Support
• Remote Device Support
  • PCs and MACs
  • Printers
  • Scanners
  • Phones
  • Tablets
• Intrusion Detection and Prevention
• Virus and SPAM Protection
• Data backup and storage (Local and Remote)
• Exchange EMAIL and Messaging Solutions
  • Outlook Client
  • Outlook Web Access (access your EMAIL from any Browser)
  • Mobile EMAIL (Access your EMAIL from your Tablet or Smart Phone)
  • Shared Calendars and Contacts
  • Resource Mailboxes (Items that can be scheduled like Conference Rooms)
• Data Communications (T1, Cable, Fiber, DSL)
• Traditional Voice Communications (Local and Long Distance)
• Voice Over Internet Communications (Local and Long Distance)
• Phone Systems
• Custom Software Development
• Database Development and Management
• Custom Report Development
• Document Management

Right Size Solutions provides nearly all of our services as part of the Cloud Service. There are a couple of additional services available, entirely at your option:

Anti-Virus protection for your local devices.
Right Size Solutions utilizes Trend Micro’s award winning anti-virus to protect your local devices. Right Size Solutions sells this software per device for a flat monthly fee, which provides tremendous flexibility for our clients as they can add and/or remove devices from the program on a monthly basis.

Encrypted EMAIL
As an additional service, Right Size Solutions can provide an enhanced EMAIL infrastructure which includes encrypted email. This service is provided on a per user basis and can be turned on and off at any time. Users of this service can encrypt a single email and/or email can be encrypted based on customized policy rules. For more details, please click Right Size Solutions Encrypted EMAIL.

Yes. Right Size Solutions does provide a Remote Backup Service. This service provides an incremental daily backup of all of your data. Please click here for more detail.

Pricing is based on two key factors:

1. The Number of Users
2. The amount of Storage Utilized

Statement on Auditing Standards (SAS)70, is an internationally recognized audit standard developed by the American Institute of Certified Public Accountants (AICPA).

A SAS 70 audit is widely recognized because it represents that a service or outsourcing organization has been through an in-depth audit of their control activities, which generally include controls over information technology and related processes.
The Right Size Solutions datacenters are SAS 70 Type II certified and are currently undergoing certification for the new SSAE16 standard. Statement on Standards for Attestation Engagements number 16 (SSAE 16) is the new "attest" standard put forth by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA). For reporting periods ending on or after June 15, 2011, SSAE 16 will become the new standard for reporting on controls at service organizations, essentially replacing Statement on Auditing Standards number 70, simply known as SAS 70.

Right Size Solutions provides Microsoft applications such as Office as part of the Cloud solution. All non-Microsoft applications remain the property of the client. Right Size Solutions may purchase and own third party software licenses that are required to support the infrastructure or specific functionality.

Yes. Right Size Solutions has a program that can provide a secure Cloud solution for your clients. Contact us today to find out how you can begin to generate new revenue.

Right Size Solutions only hosts Intranet Web Sites used by users of your Cloud environment. Right Size Solutions strongly recommends that your public facing Web Site be hosted by a national provider such as Network Solutions or GoDaddy. This approach limits public traffic to the Right Size Solutions datacenters.

No. Right Size Solutions has architected a secure environment specifically for the purpose of providing custom Cloud solutions to our clients.

Yes, Anti-Virus protection is provided for all Servers within the Cloud environment. We strongly recommend that local machines also be protected. Right Size Solutions provides (as an option) Anti-Virus software for your local devices for a nominal monthly fee.

Unlimited. Right Size Solutions supports clients of all sizes, large, and small.

Speed in any cloud solution depends on your local connection to the internet (Bandwidth) and the number of users that will be connected to the Cloud Solution.

It has been said that the more bandwidth you have the better a Cloud Solution will perform. That can be true but it is also greatly simplified. The Right Size Solutions Cloud Solution mainly utilizes Microsoft’s Remote Desktop Protocol (RDP). In most scenarios, RDP’s bandwidth usage is very low (on the order of Kbps per user depending on the application being utilized). RDP will require more bandwidth for Graphic intensive applications like High Graphic Animated PowerPoint Presentations, AutoCad, and Browsers showing Streaming Graphics, Video or Sound.

Other factors impacting bandwidth utilization can be Scanning and/or Printing. In most cases, scanning and printing have a minimal impact on bandwidth. However, large scan or print jobs can consume larger amounts of bandwidth. Right Size Solutions has numerous ways of resolving these issues without necessarily having to increase bandwidth.

In many cases, Right Size Solutions has been able to assist clients in upgrading their Internet Connection. Often, we have been able to lower the cost of these connections and/or provide redundant solutions for a modest monthly increase.

Contact Right Size Solutions today for a free evaluation of your network. 

If you do not have connectivity to the Internet, you will not be able to access your Cloud Environment. Right Size Solutions works closely with each client to define their policies and procedures to assist in such events. Solutions range from redundant internet connectivity solutions (including multiple carriers and 3/4G wireless solutions) to alternate site availability such as public domains and home based access.

Any device that can support a RDP or RDC (Apple, Linux) client software. All current releases of Windows come with a robust RDP client. The Windows RDP client typically provides the most functionality for the user.

List of Current Devices accessing the Right Size Solutions Cloud:

1. Any Windows machine running XP or higher
2. Thin Clients Wyse and HPLinux Devices –
3. Any Linux based device with an RDC client loaded
4. Apple Devices Any Apple device that supports an RDC client (Most can be downloaded for Free)
5. IPhone Requires a Client be downloaded (Most can be purchased for under $20)
6. IPAD Requires a Client be downloaded (Most can be purchased for under $20)
7. Android – Phone or Tablet Requires a Client be downloaded (Most can be purchased for under $20)

Simply contact Right Size Solutions Support via: Email, Phone, or Help Desk Ticket, (Click Here). Regardless of how you desire to contact Right Size Solutions, a Help Desk Ticket will be generated to track your request.

You may contact Right Size Solutions by:
Creating a Help Desk Ticket
Calling our support line 913-396-4600 and selecting Option 2
Sending an EMAIL to Support@rightsize-solutions.com

Support is included with the Right Size Solutions Cloud Solution.

Most of our clients do not require local support. In cases where local support is required, we contract with vendors of your choice and/or with mutually approved providers. When third parties are utilized to provide support, Right Size Solutions does not mark up services of local providers.

This is inherent in the Right Size Solutions Cloud Solution. Regardless of your location, your private custom Cloud solution provides access to your approved applications and data. Simply save your files in the appropriate folder and those with access to the folder can share the contents of that folder from anywhere.

Right Size Solutions will manage the entire migration and on-boarding process. In general, while your custom Cloud environment is being built, Right Size Solutions securely collects your data and moves it to your new custom environment.

Data is then synchronized between your current production environment and your Cloud environment until you are ready to utilize your environment. You have as long as necessary to review your new environment.

Right Size Solutions works with you to train your resources on the new environment. Once you are satisfied with the new Cloud environment, we schedule the actual implementation. We typically recommend that you do the migration over a weekend to minimize disruption to your day to day operations. This allows the synchronization of your files and the migration of your email during non-business hours.

There is no typical time frame to implement a custom Cloud solution. Some of our clients have been implemented in a matter of days while others have taken several weeks. There are many factors involving the implementation of a custom Cloud solutions but that being said, 2 to 3 weeks is our customary estimate.

Typically, no. All Windows 7 based machines work out of the box. Windows XPand Vista machines may require some upgrades from Microsoft. Right Size Solutions will work with each user to ensure proper connectivity.

Yes. However, Right Size Solutions specializes in regulated industries such as Financial Services and Private Healthcare. Upon written request from a client, Right Size Solutions will support a generic logon to be utilized by multiple individuals but does not recommend this approach as it is not compliant with normal security requirements for most financial service or private health care organizations. Additionally, only one user can use the generic login at a time.

Yes. A complete private Virtual Infrastructure is built for each Right Size Solutions Cloud client. Each client is assigned a unique private access service, private server, data infrastructure, and Firwalled subnetwork.

Right Size Solutions utilizes Microsoft’s technology called Access Based Enumeration (ABE). This technology minimizes the use of Mapped Drives. This simplifies the environment for the user by minimizing the number of mapped drives the user has to search to find their documents. ABE filters shared folders visible to a user based on that individual user’s access rights, preventing the display of folders or other shared resources that the user does not have rights to access.
End users see only what files and folders they need for their responsibilities rather than spending time looking through lists of inaccessible folders and files.

Right Size Solutions has implemented several security layers. First, the connection to your Cloud environment is accomplished through either a Virtual Private Lan (VPN) or MPLS private circuit and/or a secure connection. Right Size Solutions establishes a secure connection by encrypting the communications between the client and the Cloud. Encryption protects against the risk of unauthorized transmission interception on the link between the Cloud and the client. By default, the connections are encrypted at the highest level of security available (128-bit) encryption algorithm.
Each client is assigned a unique 5 digit key. This unique key enables Right Size Solutions to utilize Firewall Access rules and direct traffic to your specific Cloud environment.

As an option we can also provide two factor authentication. This is an approach to authentication which requires the presentation of two different kinds of evidence that someone is who they say they are. Two factor authentication implies the use of two independent means of evidence to assert an entity, rather than two iterations of the same means. “Something one knows”, “something one has” and “ something one is” are useful summaries of three independent factors.

Additionally, Right Size Solutions utilizes Microsoft’s Active Directory Services for user Authentication. This provides the primary authentication method and also provides the means by which to restrict access to applications and data.

The Right Size Solutions Cloud solution provides two methods of printing to local devices. For personal printers configured on local PCs, such as USB based printers, Right Size Solutions utilizes Microsoft’s Easy Print technology to automatically detect and redirect print request generated by Cloud based applications to your printer. For LAN based or IP based Printers, Right Size Solutions establishes a Virtual Private Network (VPN) with your local network and defines the network printers in your Cloud environment. This enables you to directly connect your large network printers, scanners and fax machines with your custom Right Size Solutions Cloud Solution.

Yes. Right Size Solutions supports both Network based scanners as well as scanners locally attached to your PCs. Scanners must support TWAIN or WIA drivers.

Right Size Solutions can support most Windows based applications and all WEB based applications. There are only a few Windows applications that Right Size Solutions suggests not running in a Cloud environment, such as; applications that are video intensive like autocad, animation, and video streaming.

Right Size Solutions will support the CRM of your choice. We are a partner with Junxure and believe for our Wealth Management oriented clients Junxure provides the most robust CRM available.

Yes, depending on the platform required. Right Size Solutions performs a free assessment of your current technology prior to any contractual engagement with a prospective client.

The purpose of these assessments is to gather the information required to build a custom solution and to identify any potential issues with moving to the Right Size Solutions Cloud solution.

Right Size Solutions is very proud of our client retention, and we feel our success is due in part to our ability to deliver what we say we can deliver. We utilize our assessment and this analysis as the foundation for building a cloud solution that meets and exceeds your expectations.

This is inherent in the Right Size Solutions Cloud Solution. Regardless of your location, your private custom Cloud solution provides access to your approved applications and data. Simply save your files in the appropriate folder and those with access to the folder can share the contents of that folder from anywhere.

Right Size Solutions provides multiple layers of backups for our clients. The specific requirements of our clients determine the specific design and implementation of the backups. In general, Right Size Solutions provides daily incremental backups of all client data including EMAIL, Databases, and flat files like XLS, DOC, and PPT. At a folder level, Right Size Solutions also provides the ability to keep deleted files in the Backup Archive indefinitely.
Additionally, Right Size Solutions provides weekly backups of a client’s entire infrastructure for Disaster Recovery purposes.  

Right Size Solutions only provides the EMAIL services for clients of our Cloud Solution. We tightly control access to our infrastructure for the protection and security of our clients.

Yes. Right Size Solutions has implemented Microsoft’s Exchange technology. Any device that can connect to the Right Size Solutions Exchange environment will be able to see their email, contacts, and calendar. Right Size Solutions Support team will assist you with configuring your device. Also, with proper authentication, a user can access their emai, calendar and contacts from a browser.

Yes. Right Size Solutions provides the ability to send encrypted EMAIL as an optional service. Encrypted EMAIL can be turned on for an individual, a group of employees or for your entire organization. An Encrypted EMAIL user simply add the word “encrypt” anywhere in the Subject line of their email and the email will be sent as an encrypted email. Right Size Solutions Encrypted solution also provides “Custom Rules” that can automatically encrypt an email based on patterns of text found in the subject and body of the email. The Right Size Solutions Encrypted EMAIL solution simplifies accessing encrypted emails for the recipients. The first time a recipient receives an Encrypted EMAIL, they will register as a user of the Right Size Solutions Encrypted EMAIL system. Once registered the user will then be able to read (decryption of the email will be automatic) the Encrypted EMAIL. Should the recipient reply to an Encrypted EMAIL, the email is automatically encrypted and sent back to the original creator of the email. Right Size Solutions EMAIL system automatically decrypts the response email. This is done so that the response email can be archived and/or journaled as an un-encrypted email. This enables the auditing of emails and for many of the Right Size Solutions clients, this feature supports their regulatory requirements.

Yes. As an optional service, Right Size Solutions automatically archives ALL EMAIL for your organization. This enables users to easily maintain their inboxes with confidence. Simple and complex searches are available. For many of our clients, EMAIL archiving is not just an easy way to manage their EMAIL but it is a regulatory requirement. Our EMAIL archive system is designed to help your company comply with email archiving legislation such as the Sarbanes Oxley act (SOX), Gramm-Leach Bliley act (GLBA) and the Freedom of Information act (FOIA).

Yes. For several of our clients, regulatory compliance mandates that a third party provide archiving and EMAIL monitoring. Our EMAIL system can simply journal all EMAILs to such a third party.

Each implementation is customized to our Client’s requirements. In general, recent email, all email received in the last 30 days, are stored in a Personal Archive file known as a PST file. Your recent email along with your calendar events and contacts are imported into your new Exchange database. Your archived email is available to you through the Outlook application.