Consider your investment exceeded…
At RightSize Solutions, we are not satisfied until our services provide value to you that far-exceed your investment with us. If you’re searching for the right technology partner, know that when you’re our client, you are also our partner. We treat your business as if it were our own.
Here are a few things that matter to us:
- You’re good with numbers. Like yours, our numbers are pretty impressive. Our latest Net Promoter Score is 61% and our client retention rate, since we began, is close to 100%.
- Sleeping? We have better things to do. When it comes to improvement, we never rest. Our procedures and policies have been scrutinized by leading firms such as Stark & Stark and have undergone intensive due diligence, including private client vulnerability testing.
- Constant investment in our infrastructure. Through nonstop research and development, we choose (and build) only the most cutting-edge software and hardware for our customers. RightSize Solutions deploys a cloud environment to support any number of concurrent users, utilizing the latest server and Windows operating system technology available, housed in a state-of-the-art data center. All of our services are backed with a 100% guarantee.
Furthermore, what we don’t do provides insight into what a partnership with us looks like:
- We don’t show off with technical mumbo-jumbo. In this industry, technical mumbo-jumbo is often used to cover up lackluster offerings or lack of comprehension. We’ve been in this business for a while; the people who really know what they’re talking about can speak about in a clear, concise and universal way. We think speaking the same language is crucial for strong outcomes. We save the techie-talk for our thought leadership.
- We don’t believe in using fear as a selling-tactic. Quite the opposite. Our business is not about creating fear—it’s about creating answers.
- We don’t nickel and dime our clients. We aren’t looking to tack-on extra fees or give you an add-on you don’t need. Efficiency goes both ways—with your technology and with your money. Both should be maximized. It’s how we run our business—and how we help clients run theirs. In efficiency there is excellence.
- We don’t use SLAs. Service makes all the difference. As a matter of fact, we bank on it. If we can’t satisfy you, we will tear up the contract and help you move to another provider. We guarantee our service. And with a retention rate near 100%, we are confident you’ll want to stick with us for the long term.
- We don’t hide our executives in their C-suites. Actually, there is no C-suite here. The leaders of our company are at the forefront, diving into issues, and being fully available to clients.